Question 1

Which Charlotte neighborhoods do you serve?

Accepted Answer

We primarily serve Charlotte's northern suburbs including University City, Highland Creek, Mallard Creek, NoDa, Harrisburg, and surrounding communities along the I-85 corridor. For areas deeper into Charlotte, we evaluate on a case-by-case basis.

Question 2

How far are you from Charlotte?

Accepted Answer

Our Lexington headquarters is approximately 55 miles from Charlotte's northern suburbs, about 50–60 minutes via I-85. While we're not a local Charlotte company, our I-85 corridor positioning allows us to serve northern Charlotte efficiently.

Question 3

Do you charge extra for Charlotte service calls?

Accepted Answer

No. Our service call rates are consistent across our entire I-85 corridor service area, from Greensboro to Charlotte. There are no hidden travel surcharges.